Frequenlty Asked Questions

Setting up your account takes only a few minutes. Register with your name and email, complete a quick identity verification (KYC) for security, and fund your account with a minimum initial deposit of €250. Once activated, you’ll have full access to the trading dashboard, real-time market data, and automated and risk-management tools to help you make informed decisions from your first trade.

Yes. We use bank-grade TLS encryption, two-factor authentication (2FA), and offline cold storage for digital assets to protect your funds. All payments are handled by regulated payment partners, and personal data is processed in accordance with the GDPR and robust privacy controls. Your security is our top priority, from sign-up to withdrawal.

You can request a withdrawal anytime from your account dashboard. Withdrawals are processed within 1–3 working days, depending on the withdrawal method. We do not charge hidden fees—all fees and processing times are shown before you confirm your transaction.

Start with the minimum deposit and explore all features at your own pace. The platform is designed to be intuitive, with clear navigation, educational resources, robust security measures, and 24/7 support to help you at every step. When you’re ready, you can switch to live trading—the choice is yours.

No prior experience required. Our platform provides guided onboarding, in-depth tutorials, and AI-powered tools to streamline every step of your trading journey. Whether you’re new or experienced, you can learn, practice, and trade at your own pace. If you need help, our support team is available 24/7 via live chat and email.